For enquiries about this app, please contact us at:
What you can write to us about
- Reports of errors in the published information
- Requests to correct published content
- Requests from people connected with a listed facility to correct or remove a listing
- Comments and suggestions about this app
- Questions about the Privacy Policy or the Terms of Use
Errors in published information can always occur. We would be grateful if you let us know when you spot one.
What we cannot help with
We only operate this app; we are not involved in running the facilities listed in it. Please contact each facility directly regarding:
- Reservations for accommodation or restaurants, and availability
- Details of opening hours, prices and services
- Lost property, feedback and other matters concerning the facility itself
About replies
This app is run by one person, so it may take some time before you receive a reply. Depending on the content, we may not reply at all. We appreciate your understanding.
We accept enquiries in Japanese and English. We will also read messages sent in other languages, though a reply may take longer.
In an emergency
If your situation is urgent, please do not use this contact address. Contact the following directly:
- Police — 110
- Fire and ambulance — 119
- Japan Coast Guard (accidents at sea) — 118